EQQ-Triangle Support Perspective
User guides, blog posts, and five for-fee services keep EQQ delivering.
You’re never on your own with EQQ
Getting value from your business data shouldn’t depend on figuring everything out alone. EQQ comes with the resources and hands-on help your people need to get started quickly and keep getting value as your needs change.
From self-serve documentation to a team that knows your setup, support is built into how EQQ works - not an afterthought.
Resources to help your people
Practical materials your people can use any time, at their own pace.
Five for-fee services
When you want our team directly involved, five services cover the EQQ lifecycle:
- Analyze Database - understand your data and the requests that matter.
- Install & Configure - deploy and securely connect EQQ to your database.
- Define & Create SQL Views - build the reusable views that deliver answers.
- Ongoing User Support - help and refinements as your needs evolve.
- Program Management - structured guidance for larger rollouts.
Support that keeps EQQ delivering
Get started faster
Guides and setup help get your people productive sooner.
Keep pace with change
Refinements and support as your requests and people evolve.
A team behind you
Real people who know EQQ and your specific configuration.
See EQQ from another Perspective
Business
See the metrics that drive decisions, without filing a report request.
Finance
Pull accurate figures straight from the source for a faster, cleaner close.
Operations
Track orders, delivery, and throughput in near real time.
User
Make a request in plain terms and get a usable answer in seconds.
Technology
Hand the business a safe, secure way to self-serve queries.
See EQQ from your support seat
Ask a question by email or schedule a Zoom with one of our team - or start a free 2-month trial.