EQQ-Triangle Support Perspective
User guides, blog posts, FAQs, and five for-fee services keep EQQ delivering.
You’re never on your own with EQQ
Getting value from your business data shouldn’t depend on figuring everything out alone. EQQ comes with the resources and hands-on help your team needs to get started quickly and keep getting value as your needs change.
From self-serve documentation to a team that knows your setup, support is built into how EQQ works - not an afterthought.
Resources to help your team
Practical materials your team can use any time, at their own pace.
User guides & documentation
Clear, step-by-step documentation to help users learn EQQ and work independently.
Blog posts
Ongoing articles with tips, use cases, and ideas for getting more from your data.
FAQs
Answers to common questions, so help is available the moment it’s needed.
Five for-fee services
When you want our team directly involved, five services cover the EQQ lifecycle:
- Analyze Database - understand your data and the questions that matter.
- Install & Configure - deploy and securely connect EQQ to your database.
- Define & Create SQL Views - build the reusable views that deliver answers.
- Ongoing User Support - help and refinements as your needs evolve.
- Program Management - structured guidance for larger rollouts.
Support that keeps EQQ delivering
Get started faster
Guides and setup help mean value in days, not months.
Keep pace with change
Refinements and support as your questions and team evolve.
A team behind you
Real people who know EQQ and your specific configuration.
Frequently asked questions
What is EQQ?
Ewarenow Quick Query (EQQ) is a browser application for knowledge workers and managers to get on-demand information quickly and easily from their business database without needing technical software knowledge. EQQ® is a registered trademark of Ewarenow LLC.
How quickly can we implement EQQ?
Most businesses are up and running with EQQ within days, not months. Our streamlined implementation process ensures you start seeing value quickly.
Do we need specialized IT skills?
No. EQQ is designed for business users, with no technical expertise required. Your IT team only needs to assist with the initial database connection setup.
See EQQ from your support seat
Ask a question by email or schedule a Zoom with one of our team - or start a free 2-month trial.